Case Study: Transforming U.S. Legal Operations through LPO and AI Integration

Client: A Mid-Sized U.S. Law Firm Specializing in Corporate and Commercial Law

Service: Contract Review, Legal Research, E-Discovery, and Document Management

Tools Used: Kira Systems, Relativity, CaseText, and Custom AI Workflows

Region: California, United States

Duration: Ongoing since Q2 2024

Challenge:

The client, overwhelmed by increasing volumes of contracts, compliance filings, and discovery requests, needed a cost-effective yet high-quality solution to streamline its legal workflows. They struggled with turnaround time, accuracy in document review, and lacked the capacity to handle seasonal spikes in legal work.

Liveweek’s Solution:

Liveweek established a dedicated offshore legal support team tailored to the client’s needs. Our approach included:

• Contract Lifecycle Management (CLM): Automated using Ironclad and Kira Systems for clause detection, deviation analysis, and risk tagging

• Legal Research: Performed using CaseText’s AI-driven CoCounsel, accelerating memo drafting and case summarization

• E-Discovery Support: Leveraged Relativity and trained professionals for document coding, privilege tagging, and redactions

• Compliance Checks: Automated reporting aligned with U.S. regulatory updates using customized AI tools

• Data Security: Ensured full HIPAA and GDPR compliance, with 24/7 monitored secure access and encrypted systems

Results:

• 45% reduction in turnaround time for contract reviews

• 70% cost savings compared to onshore paralegal staffing

• Consistent 99.2% accuracy in document review and discovery tagging

• Enhanced ability to take on new clients and expand practice areas

Client Testimonial:

"Liveweek has fundamentally changed the way we manage our legal backend. Their use of AI tools not only improved accuracy but gave our attorneys more time to focus on strategic work. We now scale faster and serve better."— Managing Partner, U.S. Law Firm